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Customer Service

Order Information

Sales Tax

State Sales Tax is calculated based on the taxing jurisdiction of the shipping address provided by the customer at checkout. Tax is calculated at the unit level as some states offer tax exemptions and exceptions for certain items. Additionally, some items may be taxed at a different rate than other taxable items in your order. All applied taxes will be refunded if an item is returned, excluding tax applied to shipping and handling charges.

We are required to collect tax on shipping and handling charges in most states. Tax reflected during the checkout process is an estimate. Actual tax will be applied when your order is shipped and will be included in order confirmation emails.

At this time we accept payment by Visa, MasterCard, American Express, and Discover Card.

If we are unable to process payment on your credit card, please ensure the credit card number and expiration date were entered correctly and that the billing name and address exactly match your credit card statement. If any of these are incorrect, it may delay your shipment. You will be notified via email or phone if a problem exists with the payment information you provided during checkout.

Orders Containing Customized Items

All customized items will be charged in full at the time your order is placed.

International Orders

OdysseyGolf.com does not ship or bill orders to international addresses outside the United States. If you are outside of the United States, please use our Retail Locator to find the nearest Authorized Odyssey Golf Retailer in your area.