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Shipping Information

Tracking Your Order

You will receive a shipping confirmation and tracking number(s) via email when your order is shipped.  Once your shipment(s) has been scanned by the shipping provider at the local hub, you can use the tracking number provided in your shipping confirmation to track the progress of your shipment.  Below are tracking links for a few of the more popular shipping service providers:

If for some reason you cannot track your package or need assistance, please contact a Sales and Customer Service Representative toll free at 1-800-975-6359 or via e-mail support@odysseygolf.com.

Shipping Problems

While not common, shipping problems can occur.  If you have a problem with your order that is related to shipping, please contact the fulfillment partner included in your shipping confirmation email or call us toll free at 1-800-975-6359.

If you have not received your shipment within the expected delivery time, or if the shipment has been delivered but is not in your possession, please have your order number ready and call us toll free at 1-800-975-6359.

If your shipment arrives damaged, please do not open the box or remove any of the packaging materials. A Sales and Customer Service Representative with Odyssey Golf will have to process a damage claim with the shipping provider, have the damaged merchandise picked up from your location and give you further instructions to receive a replacement.

Free Shipping

*Free Ground Shipping on All Orders

  • No promo or coupon codes are required
  • Only valid with UPS Ground
  • Shipping discounts will automatically apply
  • Sorry, this free shipping offer is not valid in conjunction with GMC promo coupons or any type of Shopping Spree gift cards.

*Free 2-Day Shipping On Orders Over $200

  • Free 2-Day Shipping On Orders Over $200
  • No promo or coupon codes are required
  • Shipping discounts will automatically apply when you reach the $200 threshold and select UPS 2 Business Day shipping
  • Sorry, this free shipping offer is not valid in conjunction with GMC promo coupons or any type of Shopping Spree gift cards. This offer excludes shipping to Hawaii or Alaska.

*No coupon code required. In some instances, items will ship when they become available, not necessarily when the order is placed. Free shipping available only to addresses within the contiguous US.

Free Return Shipping

Callaway Golf wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. If product is unused the refund will credit back to your original payment method. If product has been used the refund will be in the form of a CallawayGolf.com Gift Card with no expiration date.

In either case a Return Merchandise Authorization(RMA) is required. To obtain a Return Merchandise Authorization (RMA) and your FREE UPS Return Shipping Label, please contact a Sales and Customer Service Representative toll free at 1-800-975-6359 or email us.